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The 5 Things Businesses Do When Connecting to a Payment Orchestration Platform

Written by Praxis Team | Sep 25, 2025 12:22:42 PM

For multinational businesses, payment infrastructure is a critical driver of revenue, customer satisfaction, and long-term scalability. For merchants operating in multiple regions, or those planning to expand globally, a fragmented or limited payment setup can hold back growth.

Challenges such as varying approval rates, regional preferences for alternative payment methods, fraud risks, and processor integration technical complexity make it increasingly difficult for businesses to rely on a single Payment Service Provider (PSP).

A payment orchestration platform solves these issues by acting as the intelligent layer between merchants and multiple PSPs. Rather than processing transactions itself, the payment orchestration platform connects PSPs, gateways, and alternative payment methods into one unified ecosystem, accessible to merchants through a single API. From this centralized hub, merchants can connect to processors, manage smart routing, fraud prevention, card tokenization compliance, and reporting across all regions of operation.

The advantage comes down to two key factors: simplicity of integration and immediate business value. Instead of building multiple one-off integrations and negotiating separate technical connections, merchants connect once to a payment orchestration platform and instantly gain access to a global network of PSPs and payment methods. This enables them to scale more efficiently while maintaining flexibility.

When merchants connect to a payment orchestration platform, they typically follow the same sequence of actions to maximize their approval rates and global reach. Here are the five essential steps businesses take to unlock the platform's full potential.

Add Payment Processors by Region

The first thing that merchants do when connecting to a payment orchestration platform is select the PSPs that will handle transactions across different geographies. Each provider has strengths in specific markets. By mapping the right PSP to the right region, merchants can maximize coverage and performance.

For example, a global merchant might select a leading EU-based PSP for transactions within the eurozone, while partnering with a specialist provider for Latin America to handle local schemes like Boleto or PIX in Brazil. Similarly, a PSP with strong connections in Asia may be chosen to support local wallets and bank transfer systems that dominate in those markets.

Without orchestration, integrating each of these providers separately would be resource-intensive and time-consuming. By contrast, a payment orchestration platform enables merchants to plug them all into one system via a single API. This setup supports resilience: if one PSP experiences downtime or transaction limits, payments can be routed to another without disruption.

The result is a payments infrastructure that is flexible, scalable, and capable of supporting business expansion across multiple regions simultaneously.

Add New Payment Methods

Once PSPs are in place, the second thing businesses do is enable local payment methods. While credit and debit cards dominate in certain countries, they are not the preferred method everywhere. In fact, research shows that in many regions, consumers are more likely to abandon a cart if their preferred local method is not available.

A payment orchestration platform makes it simple to add these methods. Through the same API connection, merchants can activate options such as:

  • Mobile wallets (e.g., Apple Pay, Google Pay, PayPal, Alipay, WeChat Pay)
  • Bank transfers (e.g., SEPA in Europe, ACH in the US, and Open Banking methods)
  • Instant payment schemes (e.g., PIX in Brazil, UPI in India)
  • Country-specific systems (e.g., iDEAL in the Netherlands, Sofort in Germany)
  • Buy Now, Pay Later (BNPL) providers (e.g., Klarna across Scandinavia)

By adding these methods, businesses immediately increase accessibility for customers and reduce friction at checkout. A broader choice of payment methods not only improves customer satisfaction but also directly supports higher conversion rates.

For merchants planning international expansion, the ability to quickly enable local payment methods through a payment orchestration platform is one of the most important steps in preparing to enter new markets.

Customize the Checkout Experience

The checkout page is one of the most critical points in the customer journey. It is the final stage before conversion, and any friction can result in abandonment. The third thing merchants do is customize their checkout experience using the payment orchestration platform, enabling them to reduce cart abandonment rates while maintaining consistency with their brand.

With orchestration platforms, merchants can implement:

  • Mobile-first designs that ensure seamless payments on smartphones and tablets.
  • Branded interfaces that match the merchant’s visual identity, helping build trust and confidence with customers.
  • Decline recovery mechanisms, such as automatic retries or suggesting alternative payment methods, which reduce the likelihood of lost transactions due to technical or provider-specific declines.

This level of customization allows businesses to strike a balance between usability and optimization. Instead of treating checkout as a generic step, merchants using a payment orchestration platform turn it into a strategic opportunity to increase approvals, reduce drop-offs, and reinforce their brand.

Increase Payment Success Rates with Routing Rules

Smart routing is one of the most valuable features of a payment orchestration platform. The fourth thing merchants do is define routing rules that determine how transactions are directed across providers.

Routing rules can be configured based on plenty of different variables. Commonly, these include:

  • Geographic location: Directing transactions from a certain country to the PSP with the strongest local approval rates.
  • Card type: Routing Visa or Mastercard transactions to the PSP that is most efficient at processing them.
  • Transaction value: Assigning high-value transactions to providers with stronger risk controls.

These rules are dynamic and can be updated based on performance data. For instance, if approval rates in a given region dip with one provider, businesses can automatically shift more transactions to another.

By leveraging the routing capabilities of a payment orchestration platform, businesses ensure that each transaction has the highest possible chance of approval, translating directly into increased revenue.

Reduce Chargeback Fraud

Fraud remains one of the biggest challenges in online commerce. Merchants must protect their revenue without creating unnecessary barriers for legitimate customers. The fifth and final thing merchants do is configure the platform’s fraud prevention tools to strike the perfect balance between security and customer experience. 

Key configurations include:

  • Blocking risky transactions from flagged geographies or known fraudulent accounts.
  • Setting transaction velocity limits before triggering additional user verification to reduce exposure in high-risk cases.
  • Triggering 3D Secure (3DS) for high-value purchases or transactions originating in regions with elevated fraud risk.
  • Balancing approvals and protection, ensuring that fraud is mitigated without unnecessarily declining legitimate customers.

The ability to configure fraud rules at the orchestration level provides a centralized approach to risk management. Instead of implementing separate fraud measures across multiple PSPs, merchants can maintain consistent policies across all providers from a single platform.

This not only improves operational efficiency but also helps maintain customer trust by protecting sensitive payment data.

Review Payment Performance

Once the initial setup steps are complete, businesses move into the continuous cycle of monitoring and optimization. The orchestration dashboard within a payment orchestration platform consolidates data from all PSPs and payment methods into a single view.

From this dashboard, merchants can:

  • Track approval rates by region, PSP, or payment method.
  • Identify underperforming providers and adjust routing rules.
  • Run tests on different PSP configurations.
  • Export financial and compliance data for reporting.

This centralized reporting eliminates the complexity of managing multiple PSP dashboards separately. It also supports more strategic decision-making, as businesses can base their adjustments on a holistic view of performance rather than fragmented data.

For enterprises handling high volumes of transactions across multiple regions, the ability to monitor and optimize payments in real time is a major advantage of using a payment orchestration platform.

Why Businesses Choose a Payment Orchestration Platform

The steps outlined above highlight why merchants increasingly adopt a payment orchestration platform as the foundation of their global payment strategy. The platform is not just a tool for simplifying integrations; it is a strategic enabler of growth.

Businesses choose orchestration when they need:

  • Global scalability: Entering new regions quickly with access to local PSPs and payment methods.
  • Higher approval rates: Leveraging smart routing and cascading logic to reduce declines.
  • Operational efficiency: Replacing fragmented PSP dashboards with a single point of control.
  • Advanced fraud management: Configurable tools that protect revenue while maintaining a smooth customer experience.
  • Future-proof infrastructure: The ability to adapt rapidly to new market opportunities and consumer payment preferences. 

For enterprises with multi-region operations or industries with high transaction volumes, a payment orchestration platform provides the flexibility and resilience necessary to remain competitive.

Build a Smarter Payment Infrastructure with Praxis Tech

Connecting to a payment orchestration platform is the first step toward building a smarter, more scalable infrastructure. By following the five key actions - selecting PSPs, enabling local methods, customizing checkout, setting routing rules, and configuring fraud controls - merchants can unlock immediate benefits while preparing for long-term growth.

Praxis Tech delivers a leading payment orchestration platform that simplifies global payments through a single API. With features such as smart routing, centralized reporting, and decline recovery, Praxis empowers businesses to optimize approval rates, reduce operational complexity, and deliver seamless customer experiences.